Responsible Gaming

Introduction

At 1win, we believe that gambling should be enjoyed as entertainment only. It is never a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means. If you find yourself gambling more than intended or experiencing negative consequences, please seek help immediately.

Age Verification

Gambling is strictly for adults only. In India, you must be at least 18 years of age to participate in gambling activities on 1win. We are committed to preventing underage gambling and employ strict verification measures during registration and account management.

Warning Signs of Problem Gambling

Please be aware of the following warning signs, which may indicate problem gambling:

• Chasing losses by gambling with more money to recover what you've lost
• Gambling with money intended for essential expenses (rent, food, bills)
• Hiding gambling activities or lying to family and friends about the extent of your gambling
• Spending increasing amounts of time and money on gambling
• Unable to control or reduce gambling despite wanting to
• Experiencing anxiety, irritability, or mood swings when not gambling
• Borrowing money or going into debt to finance gambling
• Neglecting work, school, family, or personal relationships due to gambling
• Using gambling as an escape from stress, worry, or personal problems

If you recognize any of these signs in your behavior, please consider seeking professional assistance.

Self-Help Tools

1win provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a maximum amount you are willing to lose over a set timeframe
• Reality Checks: Enable notifications at regular intervals to remind you how long you have been playing
• Session Time Limits: Set maximum duration for each gambling session
• Self-Exclusion: Temporarily or permanently exclude yourself from your account, preventing access for a period you specify

To activate any of these tools, please access your account settings or contact our customer support team.

Support Organizations

If you or someone you know is struggling with problem gambling, help is available. Please contact one of these organizations:

• National Council on Problem Gambling (USA):
  Website: www.ncpgambling.org
  Helpline: 1-800-GAMBLER (1-800-426-2537)
• GamCare (United Kingdom):
  Website: www.gamcare.org.uk
• Gambling Help Online (Australia):
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada):
  Website: www.responsiblegambling.org
• Bundeszentrale für gesundheitliche Aufklärung (Germany):
  Website: www.bzga.de

These organizations provide confidential support, counseling, and resources to help individuals and families affected by problem gambling.

Take Action Today

If you are experiencing difficulties with gambling, please reach out for help immediately. Seeking assistance is a sign of strength, not weakness. Contact one of the support organizations listed above, speak with a trusted family member or friend, or consult with a mental health professional. Recovery is possible, and support is available.